Return & Exchange

Exchange & Return

  • We will gladly accept any non-damaged, not significantly used perfume bottle with the original box within 30 days of purchase for a refund or an exchange.
  • Please inform us about your return on Whatsapp at +92 320 0320444
  • The customer needs to return the perfume via traceable delivery i.e. courier or registered post at his own expense to our address.
  • Delivery Charges will not be refunded.
  • Individual bottles/perfumes from Packs cannot be returned. You need to return the complete pack to avail the refund.
  • Sample Set is non-refundable.
  • All perfumes to be returned with boxes, pouches, any other packaging material
  • Refund requests will be processed within 7 working days after receiving the return products.
  • All returns should be sent to Scentaora, Office no 503 Sarwar plaza, Main boulevard Sabzazar, Lahore.
  • For further queries about exchanges and returns, please contact us through Whatsapp at +92 320 0320444